If your future cruise credit exceeds the cost of the cruise, a new future cruise credit will be issued in the amount of the leftover balance. Enter your Future Cruise Credit number (s). Recommended Reading: Captain Andys Dinner Cruise Kauai, How to use your Future Cruise Credit from Royal Caribbean | FCC Details. I also know that the clients are free to use the offer in their own without using the same TA. Please dont book with any old company just because they have a cheap deal. Every Future Cruise Credit is different in value and expiration date, so we highly recommend that you contact your local Vacation Consultant to help you navigate the fine print. Read more:Top things you didn't know travel agents can do for your cruise vacation. Like what you see? I have not heard of any deviations but its still early. Can you give me direct contact of FCC customer care if you have? just dont have that enhancement completed yet, but very soon.. You May Like: Can You Cruise To Hawaii From California. Already have a cruise booked? You can do it right online. As a result of this change, were providing you with a 125% Future Cruise Credit to come back and sail with us by December 31, 2021. Future cruise credits have become widely available due to the current voluntary cruise shutdown that Royal Caribbean is engaged in, which means while cruises are being cancelled due to the global health crisis, Royal Caribbean is offering guests future cruise credits. The cruise fare is zeroed out entirely by a Global Suspension FCC so even after I make my final payment (taxes only) - I can still 'cancel' and move my FCC over to my February booking which costs less than my November booking tax wise so I still get about $10 in refunds back. Royal Caribbeans cancellation policy through Sept. 1 allows guests to cancel for a future cruise credit up to 48 hours before setting sail. Royal Caribbean allows guests to use their future cruise credits to pay their cruise fare, including the deposit. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. Royal Caribbean will refund you in cash automatically. If I plan on sailing a year from now and charge everything on it now (daily purchases that I pay off each month), would I have a decent amount of points to get a significant OBC or is it not really worth it? Prior to today's announcement, each credit had an expiration date when it had to be redeemed by, which gave some guests concern that they would lose out on the value of their money paid because they are unable or unwilling to cruise before the end of this year. The 125% Onboard Cruise Credit offer window varies depending on when your sailing was suspended. Any way to use part of it as an OBC and part to pay off our next planned cruise? If you're sailing within a group booking, you can still redeem your Future Cruise Credit. and we will get the process started for you. 2023 TheStreet, Inc. All rights reserved. To make it easy for you during this difficult time, we will take care of everything no action needed from your end.Alternatively, a full refund is an option for your clients, if preferred. Enter your Future Cruise Credit number(s). Every Future Cruise Credit is different in value and expiration date, so we highly recommend that you contact your local Vacation Consultant to help you navigate the fine print. Also Check: Cruise From Usa To Australia 2022. It can be used towards a new sailing you book, or any existing sailing you have previously booked. There's a handful of other stupid things, too. If there is left over FCC then this also has the expiry date of 12.31.21? Started June 21, 2021, By Best for booking cruises with points: Chase Sapphire Reserve. Future cruise credits have become widely available due to the current voluntary cruise shutdown that Royal Caribbean is engaged in, which means while cruises are being cancelled due to the global health crisis, Royal Caribbean is offering guests future cruise credits. Given how fluid this situation is, and the opportunity to use the extra credit being offered, you have plenty of time to make up your mind. Other lines might allow you to keep the remaining FCC value for another cruise, but keep in mind that youll still need to use it before the FCC expiration date. We will help you explore the best options to fully maximize the value of your Future Cruise Credit and make your vacation memorable! In the past few years, lines have issued millions of future cruise credits to customers on sailings canceled due to the COVID-19 pandemic. It cant be used for medical expenses, taxes and port fees. Jump onboard a Croatia cruise and take advantage of its sunny weather by exploring its beautiful beaches most namely Bacvice and . Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. At the end of youse cruise, you can settle your account with cash, by credit or debit card or with onboard credit. To avoid waiting on the phone to cancel, please. Thanks for. Royal Caribbean Blog Crown & Anchor Society Perfect Day at CocoCay Contact Us Back to Main Menu. With your support, we can create more exciting content and share with everyone! Many cruise. From a bonus 125 percent value or hundreds of dollars in Onboard Credit, the cruise lines made FCCs a very appealing option, and if theres one thing cruisers love, its a good deal. Otherwise, a few things could happen again, depending on the cruise line. Please dont book with any old company just because they have a cheap deal. Once youve taken future cruise credit and booked a new cruise you cant then cancel and get your money back. The cruise line has not allowed passengers to take unused portions of FCCs not used to book the cruise as onboard credit. They told me that they only look after sales and I need to drop email to FCC team which would be replied within 72 hours. We've been around for so long, we're local. Royal Caribbean has been steadily simplifying the future cruise credit process for guests to ensure they can easily use the money they are owed. And by the way, this requires more training than other things, Fain said. With all the cruises we had canceled and FCC we got and reapplied to a cruise that also got canceledTrying to keep up with them all was a NIGHTMARE!!! Enter your payment and personal information. Again OFFICIALLY THIS is not allowed however as I've always said anything can be done internally one just has to find the correct person willing to bend the rules. Does it get converted to onboard credit? . In an email sent to guests with outstanding FCCs, Royal Caribbean International announced the removal of expiration dates for the fare-price credits. When this happens, consider upgrading your cabin so you dont leave any credits on the table. Call 866-712-7447 or book online today! Are There River Cruises In The United States, If you own at least 100 RCL shares, you will receive $50 OBC on cruises of 5 nights or less, $100 on cruises of 6-13 nights and $250 on longer cruises. Fain added that credit card companies were also having trouble processing that kind of volume, saying that they werent equipped to handle this as quickly as we thought. I will message them to you - can it be split between different sailings, what if people sharing the cabin were from different families and one wants credit and the other refund, is the credit assigned for anyone to use in that cabin or does each person have a credit allotted (one will not be able to use it since this was her last family trip before university), can you assign credit to another family member on a future cruise when they sail with you, etc. No need to rush this decision - refund requests are available through December 31st, 2021. 1) You cannot find out what Future Cruise Credit Certificates you have. Due to circumstances, I had to cancel again. If you prefer a refund, this request for any funds paid over-and . , Yahoo, Yahoo. Prior to this week, Royal Caribbean would reissue the leftover amount as new future cruise credit. I understand. It's easy to see why Royal Caribbean would want to do that. To account for the inconvenience the cancelled cruises have caused, travelers are eligible for a 125% Future Cruise Credit . And so, this same issue also reverberates into affecting our call centers. Royal Caribbean Future Cruise Credit Future Cruise Credit, also known as FCC, is the credit being offered by cruise lines to guests whose cruises have been affected by coronavirus. You get more when you book with CheapCaribbean.com Cruises instead of booking directly with the cruise line. Every cruise line is a little different. Have you found yourself with some Royal Caribbean onboard credit and want to know how you can spend it? I found that the other day as well and cannot for the life of me find it again..I soooo wished I had bookmarked it.. As @MiguelBpointed out, you can get the balance, but ONLY if you have not applied any of the FCCfrom that particular FCC certificate to another booking. Once Royal Caribbean resumes cruise operations on June 12th, there will be a 4 point process which is currently being worked on. It is always a difficult decision when final payment date approaches. Watch for email updates from the cruise line with which you are booked. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. Come ride the Magic Carpet. You will receive an email letting you know if your credit was valid. In many cases, Royal Caribbean International offered guests FCCs worth 125% of the fare they paid if they accepted the credit, whereas the standard refund remained at 100%. I suggest that you find the best price and then take it to a trusted travel agent who will beat it as well as giving you the best service. On a Royal Caribbean cruise, your cashless onboard expenses account is also known as your SeaPass account. I do not feel like waiting online for hours with RCCL, so if anybody knows this answer, I would appreciate your guidance. Minimum of three years of experience in accounting. Any remaining balance of your Future Cruise Credit (FCC) will be reissued to you as a new FCC after you complete your cruise. Book and get $500 Savings Credits bonus to use on you future cruises, hotels, resorts and more with iCruise Rewards. You can't use the FCC to pay the initial deposit on a new cruise, but you can apply it to the entire cruise after it has been received. The cruise line just made it easier to recoup the entire credit amount by letting travelers use any leftover credit to pay for onboard expenses on their cruise. 5. Mesmerising beach & city stays in over 200,000 hotel & resort properties worldwide. It gets reissued as a new FCC that can be applied to a different sailing. Onboard expenses account is also known as your SeaPass account of FCCs not used book! 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